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Passage FiveIn this digital age, where most of our daily tasks are completed online, older adults often find themselves left out from the digital world. While technology offers convenience and ease for those used to it, many older individuals face difficulties adjusting to the shift toward digital platforms.Mildred Lovell, a 62-year-old woman, experienced the challenges first hand. As someone who has devoted herself to interacting（交流）with people rather than computers, she found herself struggling when she began studying for an online doctor degree. Realizing her lack of basic technology skills, she sought help from the Brooklyn Public Library’s digital literacy（数字素养）program.Contrary to the idea that older adults have a hard time learning new things, research has shown that they are indeed capable of learning. However, changes in processing speed may result in longer learning paths. Nevertheless, older adults have the flexibility needed to adapt to new experiences, showing their ability to gain digital skills with the right support and patience.Don Norman, a former vice president of an electronics company, points out that one reason technology doesn't meet the needs of older adults is that it is mostly designed by younger people. He suggests involving older individuals in the design process to address their specific needs in order to make sure that technology is user-friendly for everyone. Sadly, companies often ignore the learning features of older adults, leading to designs that don't match their unique needs and points of view.To bridge the digital gap for older adults, it's crucial to pay attention to the user-friendliness of technology. Providing support programs, taking in feedback（反馈）from older users, and involving them in the design process are important steps toward creating inclusive digital experiences. By recognizing the potential of older adults and their capability to learn and adjust, we can make sure they actively take part in the digital world.
Why should older people be involved in the design process?
A. To learn about their needs.
B. To help them adjust quickly.
C. To expand their knowledg
D. To change their points of view.
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