Your home is the place you feel safe and secure. We understand the importance of your home and the things in it and can help you if something unexpected should happen. Our Home Solutions insurance offers buildings, contents or combined buildings and contents cover. In an emergency Call the 24-hour Emergency Homeline. We ' ll arrange for a repairman to carry out repairs, out of usual business hours. As long as the policy covers the damage, your donJ t need to pay for the repairs. Lost keys We’ll pay for the full cost of replacing locks on external(外部的）doors if you lose your keys, if they are stolen or if the lock is accidentally damaged. Important events We automatically increase your valuables (贵重物品）limit by $ 3，000 at certain special times，such as your wedding or a festival. Alternative accommodation (住处） We’ 11 find somewhere for you and your pets to live if your home has been damaged by an insured event and you can ' t live there. With our buildings insurance weJ11 pay up to $ 30,000 for alternative accommodation, and up to $20,000 with contents insurance.